Those employees would need a full user license to Dynamics 365 Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Finance, Supply Chain Management, Commerce, or Human Resources.Salespeople, customer service representatives, finance employees, controllers, HR Managers, and Operation/Production managers would be examples of full users. Users that need access to most of the application functionalities is called a full user.There are two user classifications in Dynamics 365: You can access different devices with the same subscription. This means that each user is required to have a named subscription and cannot be shared between multiple users even though they are not signed at the same time. User SL: The primary licensing is by User SLs, which are assigned on a “named user” basis which is different from AX4, AX2009 and AX2012. Microsoft Dynamics 365 has two types of SLs (the only exception is Marketing application, which is licensed per tenant – see licensing guide)
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